Anotherland Return & Exchange Policy
We want you to love what you ordered — not just like it, but live-in-it, gift-it, tell-everyone-about-it kind of love. If something's not quite right, here's how we make it better.
Returns
You have 30 days from the date your order arrives to request a return. To be eligible, items must be:
- —Unworn
- —Unwashed
- —In original condition (tags and packaging still intact)
You'll cover return shipping unless:
- —Your item arrived damaged, or
- —We sent you the wrong thing
In those cases, we've got it covered.
Exchanges
Need a different size or color?
No problem — as long as it's in stock, we're happy to swap it out. Please email us before sending anything back so we can make sure we have your replacement ready. Same condition rules apply:
- —Unworn
- —Unwashed
Final Sale Items
Items marked final sale or non-returnable can't be returned or exchanged. Thanks for understanding.
Refunds
Refunds are issued to your original payment method once we receive and inspect the item. Processing time: please allow a few business days after delivery to our return address.
Start a Return or Exchange
Email us at shop@anotherland.com with:
- —Your order number
- —A short note on what you'd like to return or exchange
We'll guide you through next steps — no forms, no drama, no judgment.