privacy policy

Anotherland, LLC ("Anotherland") operates websites, applications, stores, and other services (which we refer to in this privacy policy as "Apps") to help our artists stay connected with fans in personal and meaningful ways.

This privacy policy describes Anotherland's information practices, including the collection, use, and sharing of data and information through Apps that link to this privacy policy, as well as when you visit or make a purchase from anotherland.com (the "Site") along with the choices and rights you have to control those data practices.

Personal Information We Collect

When you choose to provide information via Apps or through other interactions with Anotherland, such as subscribing to direct marketing, correspondence with us via e-mail, social media, SMS, telephone, or other methods, what may be collected is:

  • — your name, country of residence, e-mail address, phone number, login information, including certain social media profile information if you login with a social media account, gender, age or date of birth, payment card information, billing and/or shipping address, clothing sizes or similar physical descriptions, personal description, photographs, videos, images, and comments. We refer to this information as "personally identifiable information".

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "device information".

We collect device information using the following technologies:

  • — "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • — "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • — "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "order information".

When we talk about "personal information" in this privacy policy, that includes "personally identifiable information", "device information", and "order information".

How Do We Use Your Personal Information?

We may use information we collect to:

  • — Respond to requests and/or queries, including customer support queries;
  • — Fulfill orders, process payments, arrange shipping, and provide order-related updates;
  • — Screen our orders for potential risk or fraud;
  • — Send marketing communications via email, SMS, or direct messages;
  • — Provide you with information or advertising relating to our products or services (when this is in line with the preferences you have shared with us); and/or
  • — Create segments of users with similar features for ad targeting or seeding lookalike audiences.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

In compliance with applicable laws, we may share your personal information with third parties to facilitate the uses described above. These third parties include:

  • — Our affiliates and joint venture partners that we have now or may have in the future;
  • — Our business partners, suppliers, agents, and sub-contractors who provide services on our behalf;
  • — Relevant Anotherland artists and/or their representatives;
  • — Other users who leave comments or otherwise contribute content to an App;
  • — Advertisers, advertising networks, and social networks, and/or
  • — With other third parties, at your consent.

For example, we use Shopify to power our online store--you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Children

Anotherland does not knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.

Changes to Our Privacy Policy

Any material changes we may make to our privacy policy in the future will be posted here. Please check back frequently to see any updates or changes to our privacy policy.